Policy updated:
April 10, 2020
Please take a moment to familiarise yourself with our privacy practices and if you have any questions feel free to contact us by emailing privacy@danielreedhair.co.uk
Daniel Reed Hair take privacy seriously and at any time, you may request a copy of information we have recorded about you. you may also request we remove all identifiable information with respect to yourself. As a matter of course, we will delete your identifiable information if you have not undertaken business with us after 5 years. For transparency, listed are the business services we provide and how each service uses the information we collect.
We request the minimum level of personally identifying information to run our business effectively. this is data you provide us directly, for example, your name and contact details.
We store notes with respect to services we undertake to ensure we maintain and exceed our level of service. For example, your preferred hair style, colour formula codes, how you like your coffee and who your favourite stylists are.
We consider you have provided consent for us to store personally identifying information and information about your services based on your receiving services from us. Depending on the particular service/s we are providing we may be required to ask questions related to your medical history. We will obtain your consent prior to storing information related to your medical history. examples of medical data may be allergies, pregnancy or an injury that may impact our service.
We will contact you via phone, email or SMS to confirm appointments made and remind you of upcoming appointments. we consider your having made the appointment as consent to undertake this activity but, if you want, you may opt out at any time.
After visiting us we may send you an email or sms asking you to rate our services and provide feedback. We consider your having received services as consent to undertake this activity but, if you want, you may opt out at any time.
we will not undertake phone, mail, email or sms marketing without you first providing consent for us to do so. Our marketing campaigns are automated and use rules based on services and products purchased and information we collect from you. For example, we may send marketing campaigns, maintenance guides following your appointments. Promotions related to your birthday, the fact we miss you (you have not visited for 3 months) and other special days like Valentine’s Day and Christmas. You may opt out of receiving marketing material at any time at the bottom of our email.
This website collects some personal data from its users.
Users may be subject to different protection standards and broader standards may therefore apply to some. In order to learn more about the protection criteria, users can refer to the applicability section.
This document can be printed for reference by using the print command in the settings of any browser.
Daniel Reed Hair, Festival Leisure Park, Basildon, Essex SS14 3DG
privacy@danielreedhair.co.uk
Among the types of personal data that this website collects, by itself or through third parties, there are: usage data; cookies; first name; last name; email address; phone number.
Complete details on each type of personal data collected are provided in the dedicated sections of this privacy policy or by specific explanation texts displayed prior to the data collection.
Personal data may be freely provided by the user, or, in case of usage data, collected automatically when using this website.
Unless specified otherwise, all data requested by this website is mandatory and failure to provide this data may make it impossible for this website to provide its services. In cases where this website specifically states that some data is not mandatory, users are free not to communicate this data without consequences to the availability or the functioning of the service.
Users who are uncertain about which personal data is mandatory are welcome to contact the owner.
Any use of cookies – or of other tracking tools – by this website or by the owners of third-party services used by this website serves the purpose of providing the service required by the user, in addition to any other purposes described in the present document and in the cookie policy, if available.
Users are responsible for any third-party personal data obtained, published or shared through this website and confirm that they have the third party's consent to provide the data to the owner.
The owner takes appropriate security measures to prevent unauthorised access, disclosure, modification, or unauthorised destruction of the data.
The data processing is carried out using computers and/or it enabled tools, following organisational procedures and modes strictly related to the purposes indicated. in addition to the owner, in some cases, the data may be accessible to certain types of persons in charge, involved with the operation of this website (administration, sales, marketing, legal, system administration) or external parties (such as third-party technical service providers, mail carriers, hosting providers, it companies, communications agencies) appointed, if necessary, as data processors by the owner. The updated list of these parties may be requested from the owner at any time.
The owner may process personal data relating to users if one of the following applies:
in any case, the owner will gladly help to clarify the specific legal basis that applies to the processing, and in particular whether the provision of personal data is a statutory or contractual requirement, or a requirement necessary to enter into a contract.
The data is processed at the owner's operating offices and in any other places where the parties involved in the processing are located.
Depending on the user's location, data transfers may involve transferring the user's data to a country other than their own. to find out more about the place of processing of such transferred data, users can check the section containing details about the processing of personal data.
if broader protection standards are applicable, users are also entitled to learn about the legal basis of data transfers to a country outside the European Union or to any international organisation governed by public international law or set up by two or more countries, such as the un, and about the security measures taken by the owner to safeguard their data.
If any such transfer takes place, users can find out more by checking the relevant sections of this document or inquire with the owner using the information provided in the contact section.
Personal data shall be processed and stored for as long as required by the purpose they have been collected for. Therefore:
The owner may be allowed to retain personal data for a longer period whenever the user has given consent to such processing, as long as such consent is not withdrawn. furthermore, the owner may be obliged to retain personal data for a longer period whenever required to do so for the performance of a legal obligation or upon order of an authority.
Once the retention period expires, personal data shall be deleted. therefore, the right to access, the right to erasure, the right to rectification and the right to data portability cannot be enforced after expiration of the retention period.
The data concerning the user is collected to allow the owner to provide its service, comply with its legal obligations, respond to enforcement requests, protect its rights and interests (or those of its users or third parties), detect any malicious or fraudulent activity, as well as the following: tag management, analytics, contacting the user, interaction with external social networks and platforms, traffic optimisation and distribution, displaying content from external platforms and managing contacts and sending messages.
For specific information about the personal data used for each purpose, the user may refer to the section “detailed information on the processing of personal data”.
detailed information on the processing of personal data
personal data is collected for the following purposes and using the following services:
The services contained in this section enable the owner to monitor and analyse web traffic and can be used to keep track of user behaviour.
By registering on the mailing list or for the newsletter, the user’s email address will be added to the contact list of those who may receive email messages containing information of commercial or promotional nature concerning this website. Your email address might also be added to this list as a result of signing up to this website or after making a purchase.
Personal data collected: email address; first name; last name; phone number.
This type of service makes it possible to manage a database of email contacts, phone contacts or any other contact information to communicate with the user.
These services may also collect data concerning the date and time when the message was viewed by the user, as well as when the user interacted with it, such as by clicking on links included in the message.
Information collected automatically through this website (or third-party services employed in this website), which can include: the ip addresses or domain names of the computers utilised by the users who use this website, the uri addresses (uniform resource identifier), the time of the request, the method utilised to submit the request to the server, the size of the file received in response, the numerical code indicating the status of the server's answer (successful outcome, error, etc.), the country of origin, the features of the browser and the operating system utilised by the user, the various time details per visit (e.g., the time spent on each page within the application) and the details about the path followed within the application with special reference to the sequence of pages visited, and other parameters about the device operating system and/or the user's it environment.
The individual using this website who, unless otherwise specified, coincides with the data subject.
This privacy statement has been prepared based on provisions of multiple legislations, including art. 13/14 of regulation (eu) 2016/679 (general data protection regulation). This privacy policy relates solely to this website, if not stated otherwise within this document.
The owner reserves the right to make changes to this privacy policy at any time by notifying its users on this page and possibly within this website and/or - as far as technically and legally feasible - sending a notice to users via any contact information available to the owner. It is strongly recommended to check this page often, referring to the date of the last modification listed at the bottom.
Should the changes affect processing activities performed on the basis of the user’s consent, the owner shall collect new consent from the user, where required.